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If you have not logged into our website since the 5th October 2023, you will need to create a new account. To create a new account, go back to the natgeokids.com webpage and click 'register'

If you have logged into our website since the 5th October 2023 and are having trouble logging into your account, please contact us via the customer service information below

For customers in UK and Ireland, email help@ngkids.co.uk

For customers in Australia and New Zealand, email help@ngkids.com.au

Customer Service Team UK opening hours: Monday - Friday between 10am - 5pm

We are currently experiencing a high level of email contact but our team are working hard to get back to everyone as quickly as possible.

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